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FAQs

What is a professional cold chain solution?

A professional cold chain solution brings together all the equipment, services and technologies required to store, transport, display and maintain products at controlled temperatures throughout their lifecycle. It may include refrigerated display cabinets, cold rooms, rental services, maintenance, logistics and connected equipment monitoring.

I.C.E. Group brings all these areas of expertise together within a unique ecosystem, offering an integrated approach to the professional cold chain.

What is a commercial refrigeration solution?

A commercial refrigeration solution brings together all the equipment and services required to preserve and showcase chilled products at the point of sale. It typically includes refrigerated display cabinets, maintenance services, logistics, digital solutions and technical support. I.C.E. Group offers an integrated approach that simplifies the management of the entire professional cold chain.

How do you choose a professional refrigerated display cabinet?

The choice of a professional refrigerated display cabinet depends on the type of products to be displayed, the available space, energy performance, storage capacity and customisation requirements. It is also important to consider ease of maintenance and the total cost of ownership. Thanks to its industrial expertise, I.C.E. Group supports businesses in selecting equipment tailored to the needs of each industry.

Why choose an energy-efficient refrigerated display cabinet?

An energy-efficient refrigerated display cabinet helps reduce energy consumption while ensuring excellent product preservation. It also helps lower the carbon footprint of retail outlets and meet increasingly demanding environmental requirements. The equipment developed by I.C.E. Group incorporates the latest innovations in energy efficiency to deliver long-lasting performance.

Why rent refrigerated display cabinets instead of buying them?

Renting refrigerated display cabinets is a flexible solution that allows businesses to benefit from high-performance equipment without making a significant upfront investment. It also simplifies maintenance, fleet renewal and adaptation to changing business needs. Within its ecosystem, I.C.E. Group relies on the expertise of Loca-Service to provide professionals with dedicated commercial refrigeration rental solutions.

How does IoT improve cold chain management?

IoT solutions enable real-time remote monitoring of refrigeration equipment, allowing users to control temperature, track equipment location and receive alerts in the event of anomalies. They help ensure cold chain continuity, reduce product losses and anticipate maintenance interventions. Within its ecosystem, I.C.E. Group relies on the expertise of Connecty Smart and its Ice-Connect platform to help professionals manage their equipment with confidence.

How can the energy consumption of refrigeration equipment be reduced?

Reducing energy consumption starts with choosing high-performance equipment, carrying out regular maintenance, implementing intelligent control systems and using real-time monitoring technologies. These best practices help lower operating costs while reducing environmental impact. I.C.E. Group develops solutions that combine energy efficiency, innovation and sustainability to support this transition.

What is the circular economy in commercial refrigeration?

The circular economy in commercial refrigeration aims to extend the lifespan of equipment through repair, refurbishment, reuse and material recycling. This approach reduces waste, limits the use of natural resources and promotes more responsible consumption. I.C.E. Group’s business model is largely based on these circular economy principles, particularly through equipment rental and refurbishment.

Where is I.C.E. Group equipment manufactured?

I.C.E. Group's refrigeration equipment is manufactured in Portugal, at a specialised production facility capable of designing and producing a wide range of professional refrigerated display cabinets. The factory also integrates research, development and customisation activities to meet the specific needs of different European markets. This industrial expertise ensures high standards of quality, reliability and innovation.

Why choose an integrated cold chain specialist?

Working with an integrated cold chain specialist allows businesses to centralise all their commercial refrigeration needs with a single partner. This approach simplifies project coordination, improves responsiveness and optimises the overall cost of equipment and services. Within a single ecosystem, I.C.E. Group brings together manufacturing, rental, maintenance, logistics, digital solutions and in-store brand activation.

In which countries is I.C.E. Group present?

I.C.E. Group supports its customers across numerous European countries through a network of sites, partners and specialised entities. The Group works with retailers, the food industry, foodservice professionals and distributors, delivering solutions tailored to the needs of each market. This international presence enables us to provide local support while leveraging the strength and expertise of a European group.

How does I.C.E. Group embed sustainability into its business model?

Sustainability is embedded in every stage of I.C.E. Group’s activities, from product design to maintenance, refurbishment and recycling. The Group develops high energy-efficiency solutions, promotes the circular economy and leverages connected technologies to enhance environmental performance. This approach creates long-term value for both customers and the communities in which we operate.

What is a one-stop-shop solution for the cold chain?

A one-stop-shop solution brings together all commercial refrigeration services through a single partner: design, manufacturing, rental, maintenance, logistics, digital solutions and technical support. This integrated approach simplifies project management, reduces lead times and ensures greater consistency throughout every stage of the process. I.C.E. Group has built its business model around this integrated approach to deliver a simpler, more efficient and more sustainable experience.